Apr 24, 2024  
2020-2021 Undergraduate Catalog 
    
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2020-2021 Undergraduate Catalog [ARCHIVED CATALOG]

MAST 2100 - Office Organization and Administration

(2)
This course is designed to introduce the student to general and administrative duties found in a medical office and includes appointment scheduling, records management, written communications, preparation of medical records, professional reports, telephone procedures, telephone competency and customer service. This course includes office simulations in all of these areas as well as lecture, discussion, and lab sessions using interpersonal skills.

Prerequisite: So1 status.