Feb 05, 2025  
2021-2022 Undergraduate Catalog 
    
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2021-2022 Undergraduate Catalog [ARCHIVED CATALOG]

MAST 2070 - Office Organization and Administration

(2)
This course is designed to introduce the learner to general and administrative responsibilities found in a medical office. These include appointment scheduling, medical records management, written communications, professional reports, telephone etiquette and procedures, customer service, physical plant maintenance, equipment and supply management, technology use in a medical clinic, and daily financial practices.  This course includes office simulations and role playing in a lab setting, lectures and discussions, as well as experience in processing medical records for outpatient settings using a medical office software program.  

Prerequisite: MAST 1010  and MAST 1100  with a C or better.