Dec 26, 2024  
2020-2021 Graduate Catalog 
    
2020-2021 Graduate Catalog [ARCHIVED CATALOG]

BIA 6328 - Effective Listening


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Listening is a critical communication skill for managers.  This course will focus on three areas.  First, participants will understand how assumptions about communication actually discourage listening.  Second, participants will learn their dominant listening habits, which will uncover unconscious biases.  Finally, participants will learn how to listen more effectively to others in an effort to gain greater connections, make better decisions, and impact the bottom line.